Manager, Data Science

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

We are seeking a highly motivated team player with strong analytical and people management skills who specializes in creating, driving, and executing projects. As a data science manager, this person will be providing data-driven solutions for managing and optimizing the AI models for GSICPI Workforce Planning and Management program at PayPal. This role will primarily involve in developing and optimizing forecasting models, schedule optimization models, and enhanced affinity scoring models for routing and prioritization of leads delivery. This role will be supporting data exploration, extraction, configuration, modeling, and developing solutions to improve customer experiences. This person will also be working closely with our technology partners in defining requirements, global operations partners, identifying and driving sustainable operational improvements, as well as with the product development partners to ensure proper implementation of the solution. If you are a driven, analytical thinker that values collaboration, continuous learning, and problem-solving, we would love to hear from you.

Job Description:

What you need to know about the role:

This position is part of Global Data Science and Analytics organization. Leading Data Science and Machine Learning team that owns data science solution development and maintenance for PayPal Back Office workforce management.

Meet our team:

You will be working with Machine Learning experts around the world, solving good variety of business problems to support PayPal back office efficiency, including detection, automation, optimization and forecast. You will have the opportunity to engage with product, analytics and operation experts to understand the business problems, come up with data science solutions, leveraging PayPal’s world class machine learning platform to research and build AI models or products that have direct impact to PayPal customer and operation efficiency.

Your way to impact:

You will work as a machine learning scientist to:

• Boost PayPal’s back office efficiency using data science
• Team building for employee engagement and productivity
• Scale automated work force management and planning.
• Bring value to PayPal business using internal and external data.

Your day to day

• In your day to day role you will:
• Identify and address data science problems during normal course of work and respond to risk mitigation needs quickly to solve issues with minimum guidance.
• Participate in the formulation and implementation of data science solutions or pipelines
• Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results on matters of significance to the business
• Look for improvement and innovation opportunities with business impact. Provide a source of high-quality ideas.

What do you need to bring-

• 2+ years of managerial experience of data scientist or engineers
• Proficiency with data science and statistical analysis framework and algorithms. For example: time series modelling, neural network, GBM, optimization algorithm
• Ability to communicate effectively with professional with various backgrounds.
• Expertise in analyzing, visualizing and manipulating big datasets
• Proficiency with SQL or Big Query
• Familiarity with Linux and big data
• Impeccable analytical and problem-solving skills
• Additional Job Description:

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.