Manager-Data Science

Work Location Options:Hybrid

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

About Finance Data Science & Analytics

Finance Data Science and Analytics (DS&A) partners across the enterprise to drive analyses and forecasts for the key metrics and investment decisions across the enterprise. The team leverages the latest modelling and analytics techniques to provide insights on both current and future performance. DS&A mission is to transform the way data science credibly drives sustainable, long-term growth for the enterprise as early adopters of next-generation technology. We re-invent forecasting, tracking and analytical processes, leveraging the latest tools and setting the standard for advanced analytics.

About the Manager role:

Description:

DS&A works with various stakeholders across the enterprise - within Finance (Corporate Planning, LFO organizations), Marketing, Risk, and other organizations. The team powers Prospect CMV Services and Analytics, enterprise-wide Prospect Acquisitions Performance Analytics, Offer Insights, and Billings/Revenue intelligence across customer segments. The team operates in a fast-paced environment and is tasked with solving business problems via data and insights through bespoke analytics and standard off-the-rack solutions, while managing a very wide range of stakeholders.

How will you make an impact in this role?

• Lead & mentor a high performing team of analysts to drive strategic insights & innovation.
• Drive insights & analytics across Prospect Acquisition performance for the enterprise by owning data capabilities & key business metrics.
• Drive intelligence on welcome offer strategy, qualification & provide strategic insights into Incentives.
• Provide visibility into Incentives P&L & support plan / monthly actualization & forecasting.
• Oversee strategic & portfolio analysis initiatives to drive agile investment decisions.
• Enable consensus on elevated offer performance across key stakeholders through granular insights.
• Work closely with strategic partners on providing early performance insights on Plan Investments for. Support Finance senior leadership and other stakeholders on analytical studies & answering strategic questions across enterprise.
• Partner very closely with key stakeholders across the enterprise to drive analytics.
• Oversee development of granular & robust forecasting framework for key behaviors.
• Look for opportunities and display strong thought leadership to enhance forecasting and analytical techniques.
• Collaborate with Product & Tech partners to manage standard dashboard solutions and data capabilities to turn around analytics efficiently and with speed-to-market.

Qualifications:

• Hands-on experience working on financial analytics using large amounts of data.
• Proficiency in SQL, Hive/Yellow Brick required; Python preferred.
• TM1, Tableau, Power BI or other visualization tools experience is strongly preferred.
• BS/MS in Finance, Mathematics, Statistics or Computer Science
• Advanced excel & modeling skills with high level of proficiency in PowerPoint is required.
• Previous card/risk management experience and/or 5+ years of work experience preferred.
• Good to have hands-on with Big Query & Google Cloud.

Skills:

• Solid financial and analytical skills; ability to work with large sets of data and draw meaningful conclusions, empowering our business partners to make smart, information-based decisions.
• Superior attention to details, along with exemplary organizational and problem-solving skills.
• Must be results-driven and proactive with the ability to manage multiple projects and work within tight timelines.
• Desire to work on ambiguous projects, creating clarity while driving successful and meaningful outcomes.
• A strong work-ethic and robust interpersonal skills, showcasing the ability to maintain and build relationships and effectively collaborate with team members to achieve goals.
• Ability to drive results in collaboration with multiple stakeholders.
• Strong leadership skills with the ability to influence key stakeholders with data driven insights.
• Experience with various Modelling techniques & ML/AI algorithms is a plus.
• Demonstrated ability to identify, groom, and manage analytical/technical resources to gain maximum efficiency and productivity.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.