Operations Research - Data Science, Intern (Summer 2024)

Full time

Employment Information

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Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability, and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. In alignment with that level of excellence, the Operations Research Data Science team is responsible for building models to support various functions across the airline, including Revenue Management, Cargo, Customer Experience, and Tech Ops. Intern roles at Delta IT offer a chance to become part of our journey to make technology a competitive advantage for the company. Join us to help accelerate our IT transformation to continue leading the industry as we change the way we work. We embrace new technology and ideas to create meaningful and innovative solutions that help Delta better connect the world. Delta IT employees are thinkers, doers, and innovators. We are proactive, collaborative and deliver impact to our customers. If this sounds like you, and you are interested in working full time for Delta after graduation if an offer is extended, apply to join our team as an IT Summer Intern!

Positions may be based in** Atlanta, GA or Minneapolis St. Paul, MN**. As a Data Science Intern, you will query airline data from multiple sources and perform exploratory data analysis. You will write Python scripts and build models to predict behaviors and recommend airline actions. The Data Science Intern must be able to work independently yet be eager to seek advice and ask questions. You must work with urgency, especially due to the short nature of the internship. At the end of the summer, you will provide a summary of your work to Operations Research and Business leaders.

What you need to succeed (minimum qualifications)

  • Have a 3.0 GPA or higher and have completed at least 2 years in a college program. Degree emphasis should be in Data Science, Data Analytics/Operations Research, Computer Science, Engineering, or a related field

  • Be able to commit to working the entire 13 weeks summer internship program (May 13 – August 9, 2024)

  • Be willing to work from the Atlanta or MSP office (as agreed upon during the interview). Most teams work a partially onsite / partially remote (hybrid) work schedule with management approval.

  • Have Python and SQL knowledge and skills

  • Ideal candidates have strong analytical, leadership, written and verbal communication skills

  • Embrace diverse people, thinking and styles

  • Consistently make safety and security, of self and others, a priority

  • Have an interest in solving complex problems and investing the time and energy to overcome roadblocks and learn from mistakes

  • Have an interest in working as a full time employee after graduation if an offer is extended

  • Consistently prioritizes safety and security of self, others, and personal data.

  • Embraces diverse people, thinking, and styles.

  • Possesses a high school diploma, GED, or high school equivalency.

  • Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

  • Ability to digest large amounts of data and information and succinctly explain what can be learned from the data and how it can support decision making
  • Desire to learn leadership techniques and best practices in problem solving and conflict resolution to enable innovation and progress on difficult to solve challenges of our customers
  • Experience with AWS
  • Experience developing Machine Learning models

Additional Best Practices

In this role you should be willing to learn different approaches to resolving problems, be flexible, able to handle shifting priorities, be results driven, and be receptive to being mentored to grow and improve.


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