Director, Data Science - Marketplace

About the Team

The Uber Marketplace is designed to move riders & drivers efficiently from where they are to where they want to go. Every dollar that is transacted in the Uber Marketplace (driver forecasting, dynamic pricing fares, matching driver/rider pricing, and overall marketplace health) is informed and influenced by data – and our Data Science team decides the algorithms that enable millions of earners and consumers to ride, deliver, eat, and move daily.

Uber operates in a constantly-evolving and competitive environment, across a diverse set of markets and product categories. Assessing the success or failure of a product or investment strategy depends on deeply understanding this context and quantifying the impact with thoughtfully-defined success metrics. Doing this - and doing it well - at Uber’s global scale is an interesting and complex problem with meaningful impact on our P&L. The Marketplace Data Science team applies their expertise in statistical modeling, machine learning, economics, data analysis, and business strategy to build scalable data platforms, generate actionable insights, and drive our incentive investment decisions.

About the Role

Are you interested in driving business and product strategy? What about using data to answer difficult questions and come up with interesting insights? If so, we should chat. As a Director, Data Science - Marketplace, you will lead a large, complex team of top Data Scientists to provide data-driven insights to identify new opportunities to take our products to the next level.

You’ll lead a team of Data Scientists to work closely with Product Management, Engineering, Regional General Managers, Strategy, and Finance partners across Uber's businesses (Mobility & Delivery) and geographies.

You will own and help build the most engaging and compelling Marketplace experiences for our drivers, riders, couriers and eaters. With our unique and scalable technology stack, you will help launch competitive differentiators that will grow Uber as the preferred platform of choice for our customers. You will lead with deep customer empathy, and rely on data and user research to make informed decisions with solid product instincts.

What You’ll Do

• Lead a team of data scientists to deliver insights and solutions to support both the technology and understanding of customer support.
• Drive rigor in our data science approaches to customer support problems; these approaches include machine learning, experimentation, causal learning, time series analysis, and natural language processing
• Work with a cross-functional team that includes product management, engineering, operations, and others to execute projects
• Use data to to solve ambiguous, meaningful business problems impacting our everyday customers

What You’ll Need

• Ph.D., M.S. or Bachelors degree in Math, Economics, Bioinformatics, Statistics, Engineering, Computer Science, or other quantitative fields
• Minimum of 10 years of experience with 5 years of people management experience

Bonus Points If

• Experience in leading data science teams, including mentoring and coaching people managers
• Knowledge of underlying mathematical foundations of statistics, machine learning, optimization, economics, and analytics
• Experience with experimental design, exploratory data analysis, statistical analysis, testing, and model development
• Proficient in both a data ETL language (e.g. SQL) and a scripting language like Python or R for data analysis
• Track record in prioritizing and driving multiple work-streams forward simultaneously
• Ability to empower a team while providing them with career paths that align with business goals
• Proven track record of collaborating with and influencing stakeholders
• Principled yet pragmatic, having conviction and being authentic in your approach, but situationally aware enough to adapt when needed.
• Sound business judgment, ability to influence others, and strong analytical thinking skills
• Outstanding storyteller with the ability to articulate a clear vision that balances principled decision-making, user empathy, and data analysis

Perks

0 The rare opportunity to change the world such that everyone around you is using the product you built. We’re not just another social web app, we’re moving real people and assets and reinventing transportation and logistics globally 0 Sharp, motivated co-workers in a fun office environment

Benefits (U.S.)

• 401(k) plan, ESPP, gym reimbursement, paid company holidays and Uber credits.
• Full medical/dental/vision package to fit your needs.
• Unlimited vacation policy; work hard and take time when you need it.
• Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

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Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran Status, or any other characteristic protected by law.

About Uber

Build together, grow together

At Uber, we reimagine the way the world moves for the better. From how you get home from work, to how you eat meals, or how you move huge shipments of anything, the work we do is shaping the future of mobility and changing the way people live. To get there, we’ve brought together a collective of optimists and doers to tackle some of the most challenging problems of our time.

Creative problem-solving

We enjoy working on hard problems together because the hardest challenges are often the most rewarding.

Shape the world you want

Help improve local economies, make roads safer, and bring opportunities to millions of people around the world.

Welcoming for everyone

We want to create a workplace that is inclusive and reflects the diversity of the cities we serve.

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For San Francisco, CA-based roles: The base salary range for this role is USD$257,000 per year - USD$285,500 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.