Data Scientist V, Marketplaces Personalization

Company Overview

ID.me is a high-growth enterprise software company that simplifies how people prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button. ID.me’s digital identity network has over 117 million registered members, and is used by fourteen federal agencies, agencies in 30 states and over 600 corporations for secure identity proofing and verification.

ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. In addition to helping people control their credentials and data, the company’s “No Identity Left Behind” initiative strives to expand digital access and inclusion for all people. The company offers multiple pathways to identity verification – online self-serve, live video chat agents, and in person. ID.me is passionate about building a robust identity network that does not compromise access for traditionally underserved groups.

ID.me has received numerous awards including Deloitte’s 2023 Technology Fast 500, Washington Business Journal’s Fastest Growing Companies, Entrepreneur Magazine’s 100 Brilliant Companies and Wall Street Journal’s Startup of the Year finalist. In recent quarters, ID.me announced it raised $132 million in Series D funding, led by Viking Global Investors with participation from CapitalG, Morgan Stanley Counterpoint, FTV Capital, PSP Growth, Auctus Investment Group, Moonshots Capital, and Scout Ventures. ID.me’s most recent round brings the total investment in ID.me to over $275 million since its founding in 2010.

Role Overview

ID.me is looking for a Data Scientist V with a background in personalization to join our Marketplaces team. In this role, you will lead building our next-generation recommendation models driving unique and personalized member experience across all ID.me products and services. You will work closely with cross functional teams, including product, data, operations and senior leadership to develop and drive world class personalization products for ID.me members. If you are data-driven, results-oriented, and eager to help solve data problems of varying complexities, then this would be the perfect opportunity for you.

This role is hybrid and requires the candidate to be onsite in the Washington DC area or SF Bay Area.

Responsibilities

• Partner with leadership and stakeholders to develop personalization products for ID.me members
• Design experiments, test hypotheses, and build data models
• Work with data team to identify and analyze patterns
• Recommend and test new analytics algorithms and models
• Educate the organization on new analytical approaches to drive business decisions
• Provide technical guidance, mentorship, coaching and/or training to junior Data Scientist

Qualifications

The qualifications below are ideal, but not all are required. We encourage candidates to apply if they satisfy some, but not all of the qualifications.

• 8+ years of hands-on experience in data science for a SaaS company or a mature startup
• BS/MS in Data Science or a related quantitative or scientific field
• Experience with SQL & the Python ML ecosystem - pandas, numpy, sklearn, etc.
• Experience with Recommendation algorithms & one or more deep learning libraries
• Experience ingesting, processing, and visualizing data sources of varying types - structured/relational and unstructured
• Experience in developing, managing, and manipulating large, complex datasets
• Data-driven, detail-oriented individual with excellent storytelling and problem-solving abilities
• Ability to work independently and autonomously, as well as part of a team
• Superb time management, prioritization of tasks and ability to meet deadlines with little supervision

Ideal candidate will thrive in the following culture:

• Must have an obsession for building quality products
• Ability to thrive when there are changing priorities and shifting of gears
• Strong oral and written communication skills
• Must be a team player with a strong, self-managing work ethic
• Must be a self-starter with a passion for software engineering, learning and continuous improvement

This role is hybrid and requires the candidate to be onsite in the Washington DC area or SF Bay Area.

The annual base salary listed below for this role is based on experience, skills, education, relevant training and geographic location. Company bonus, incentive for sales roles, equity, and benefits are available depending on the role.

ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.

The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.

Pay Range

$140,000—$198,000 USD

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.