Data Scientist, Consumer Insights & Analytics

Full time

Employment Information

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Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.


The Data Scientist, Consumer Insights & Analytics will be responsible for the application of advanced analytics across multiple functions including product creation, merchandising, marketing, ecommerce, forecasting, and buying. You will work closely with domain specific Consumer Insights leads, data engineers, and subject matter experts demonstrating agile standard processes to drive consumer focused data-driven decisions through descriptive, predictive, and prescriptive analytics.

As an expert in data science, you will own analytics projects from end to end including data discovery, modeling, and visualization, translating data into actionable insights. In addition, you will be responsible for chipping in to the development of Consumer Insights & Analytics as a capability working to keep New Balance at the cutting edge of applied analytics. This position is based at New Balance Headquarters in the Boston area.


  • Own analytics projects from end to end
  • Partner with cross-functional stakeholders to identify high impact applications of advanced analytics.
  • Scope analytical approach and level of effort on a project-by-project basis
  • Implement data collection and modeling partnering with IT as needed.
  • Communicate progress to cross-functional collaborators.
  • Translate data into actionable insights.
  • Drive the adoption of new technologies and applications of data science to consumer insights and analytics


  • MS or PhD in Computer Science, Statistics, Math, Engineering, or related field
  • 5+ years of experience using various analytics tools and programming languages (R, Python, etc.) to develop and apply sophisticated analytics to address business priorities
  • Passion for solving complex data problems and generating cross-functional solutions in a fast-paced environment.
  • Highly analytical and structured with strong attention to detail.
  • Effective communication skills with ability to establish relationships with team members.
  • Collaborative approach to work and ability to operate with limited direction.
  • Experience in retail or consumer products preferred, but not required

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced “Work from Anywhere” (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.


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