Data Science Manager

Team Description

Our Product team advocates for our users and our business, setting the vision for our growing family of products. We use data, research, strategy, and empathy to guide multidisciplinary teams toward a common goal, balancing diverse perspectives and empowering our teams to do great work. As we scale globally, there’s plenty of space for you to grow alongside us and simplify life for millions of people around the world in team that always focuses on we, not I, and creates delightful products that are worthy of trust.

Role Description

The Data Science team is a central function that seeks to leverage data to help make better business decisions. This team leverages various data sources and quantitative techniques to synthesize narratives around how our customers use our products and develop critical insights and actionable recommendations for our business.

We are looking for a talented manager to lead a team of data scientists to answer critical questions about growing our revenue, transforming our business, and understanding the impact of our initiatives. In addition, you will collaborate with cross-functional leaders to develop a deeper understanding of our users to build the right product to meet their needs and achieve business objectives.

You will prioritize and align key analytics projects for your team and communicate quantitative insights and narratives broadly across all levels of the organization. You will also have the unique opportunity to define what data science means at Dropbox, influencing teams across the company to understand better how they can leverage information and insights to achieve their ambitious goals. Moreover, you will get the opportunity to lead a fantastic team of talented, curious, passionate data scientists to shape the future of our business.

Responsibilities

• Build and manage a high performing team of data scientists
• Coach and mentor data scientists of varying experiences to ensure their continued growth
• Plan, execute, and complete mission-critical data science projects and provide technical leadership in a fast-paced environment
• Provide quantitative insights and perform analytical deep-dives to proactively identify growth opportunities and inform future learning, product experimentations, and product roadmaps
• Steer the team in creating ML models to optimize our payments processing or fraud detection
• Identify key metrics and create automated dashboards to monitor and report on the health of the business
• Simplify complex concepts to a broad audience, leaning on excellent communication skills, both verbal and written
• Collaborate with cross-functional teams, including Product, Engineering, Design, Marketing, and Research, to execute against our roadmap quickly and iteratively
• Understand what matters most and prioritize ruthlessly

Requirements

• Bachelor’s degree in Statistics, Applied Mathematics, Economics, Computer Science, Engineering, or related field
• 5+ years of industry experience as a data scientist
• 2+ years of experience directly managing data scientists, quantitative researchers, or product analysts
• Ability to lead a high-performing team and inspire others
• Ability to influence prioritization and execution of high visibility projects that affect customer experience as well as monetization
• Experience analyzing large datasets and using data to inform product and business decisions that led to measurable outcomes
• Exceptional verbal and written communication skills
• Comfortable with SQL and large datasets, strong understanding of statistics, experimentation, and modeling

Benefits

Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:

• Competitive medical, dental and vision coverage*
• Retirement Savings through a defined contribution pension or savings plan**
• Dropbox provides a Flexible PTO Policy in addition to your statutory holidays allowing you to unplug, unwind, and refresh
• Dropbox also provides exclusive additional paid time off for all FTE employees across the Globe, in addition to any relevant statutory holidays
• Protection Plans including Life and Disability Insurance*
• A Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food & groceries, and much more
• Parental benefits including; Parental Leave, Fertility Benefits, Adoptions and Surrogacy support, and Lactation support
• Additional benefits details are available upon request.

*Where group plans are not available, allowances are provided **Benefit, amount, and type are dependent on geographical location, based upon applicable law or company policy

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).