Associate Data & Decision Scientist

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. Associate Data & Decision Scientist delivers on our Purpose by supporting the Capacity Scenarios and Forecasting Team with long-term and short-term network forecasting and continually improving the accuracy of the forecasting model. This role collaborates with teams throughout the Network Planning Department and can also be expected to share forecast output reports across both commercial and operational organizations. The Associate Data & Decision Scientist is a self-starter with an improvement mindset that is comfortable working in a dynamic environment to deliver impactful initiatives that drive the future of Southwest.

Additional details:

• The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week. The Department designates the specific three days of the week Employees must work on-site.
• U.S. citizenship or current authorization to work in the U.S. is required, and no current or future work authorization sponsorship available.

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

Job Summary

Support critical commercial, operational, and strategic planning decisions. Assist the Team and broader project group through the generation of practical solutions that drive an improvement in critical business decisions that affect department or Companywide success and generate a competitive advantage.

Responsibilities

• Demonstrate intermediate mastery of statistical and analytical techniques that arrive at fact based decision making
• Use technology skills (SQL, Alteryx, Tableau, Python, R, Optym Sky Suite, etc) to gather and understand large data sets surrounding Southwest Airlines commercial and operational performance (to include revenue, load factor, profit, Customer NPS, on time performance, etc)
• Identify trends and themes within these data sets to draw conclusions and make appropriate recommendations
• Deliver analysis that leverages understanding of the business problem at hand to identify and generate solutions; creating realized change that results in bottom line contributions
• Communicate recommendations and results to Department Leaders utilizing strong visualizations that aid in communication of the story behind the data
• Construct structured data visualizations and dashboards that can be used for repeatable analysis and support needs of other teams within the department
• Ensure that all work communicated is accurate and without defect
• May perform other job duties as directed by Employee’s Leaders

Knowledge, Skills and Abilities

• Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications
• Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
• Skilled in collecting, organizing, visualizing and assimilating data including turning raw data into meaningful information using data-oriented programming languages and visualization software
• Ability to understand and apply information to contribute to the organizations strategic plan
• Ability to identify complex problems and review related information to develop and evaluate options and implement solutions
• Ability to listen, understand, and communicate ideas presented in writing and/or in speaking with others
• Ability to choose the right mathematical methods or formulas to solve a problem
• Ability to quickly make sense of, combine, and organize information into meaningful patterns

Education

• High School Diploma or GED

Experience

• Intermediate level experience, fully functioning broad knowledge in:
• Optimization, simulation, data modeling, applied statistics, transportation, supply chain management, logistics, forecasting or operations
• Programming and query writing (Python, SQL, etc)
• Creating Python web applications and machine learning models
• Creating linear programming and other optimization models
• Using presentation and visualization platforms (Tableau, PowerBI, Excel, R, Python, etc)
• Aviation industry in quantitative roles in departments such as Finance, Revenue Management or Network Planning
• Descriptive and diagnostic data analytics
• Transportation operations or traffic or profitability analysis experience
• Using version control software (Git, SVN, etc)

Physical Abilities

• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines
• Ability to work extended hours based on operational needs

Pay & Benefits:

Competitive market salary from $92,950 - $103,300 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.

Benefits you’ll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck *
• Potential for annual Profit-sharing contribution toward retirement - when Southwest profits, you profit**
• Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits

***Profit-sharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.